How we work

Five steps, one person you can call at any of them

We start with what is not working, not with a product list.

Options explained plainly, with the trade-offs of each.

A solution built for your sites, staff and budget.

One project lead from order to go-live and training.

The same people, after the install, for as long as you need.

Why InTouch

24h

Our staff are trained directly in Telstra systems, so new services, SIM swaps and plan changes are actioned by us, not queued with a carrier.

One account manager for telco and IT. No being passed between a carrier, an MSP and a vendor.

ML3

We meet ACSC Essential Eight Maturity Level 3, the standard we apply to our clients.

NSW

On-site when you need it across Sydney and the Hills District, remote support everywhere else.